FAQ's
WHEN DO YOUR TOURS RUN?
1. The 'Tastes of Montreal' bicycle tour runs daily from 10 am to 1 pm, with guaranteed departures every Thursday, Friday, Saturday and Sunday morning from April 15th through to October 31st, 2012. Other days of the week available upon request. Group rates available for groups of 5+. Approximate distance of tour: 18 km of casual riding. Tour includes tastings of local delights at quaint in-store locations / top-notch cycling equipment / accredited city guide / map / bottle of water.
ARE RESERVATIONS REQUIRED?
YES. You can make your reservations online through the City Bike Tours page, or if you prefer to conduct business over the phone, dial 514.317.6316.
IS THERE AN AGE LIMIT FOR THE TOURS?
YES. Participants of the "Tastes of Montreal" & the "Sunset by Bike & Boat" tours should be 13 years and older. Participants should be comfortable riding a bicycle. For younger riders, we suggest booking a very well priced customized tour - which, takes the pressure off having to keep up with a larger group. That being said, this tour is rated "easy-going" and includes several stops along the way.
WHAT IS YOUR CANCELLATION POLICY?
My Bicyclette offers a 100% refund on all tours if the reservation is cancelled more than 24 hours in advance. We do not offer refunds for any reason once we are within 24 hours of the scheduled tour. In the case of "bad" weather (where riding becomes dangerous), My Bicyclette will be happy to offer a RAIN DATE or a refund. We want you to ENJOY your Montreal riding experience and will not ask you to ride in a downpour.
DO WE GO INSIDE THE MUSEUMS AND MONUMENTS?
NO. Your guide will be happy to provide all the information you require to be able to get back to any of the points of interest you pass during your tour. We encourage you to visit all the jewels this city has to offer however, three hours just isn't enough time to be able to enter the museums.
WHERE DO I GO FOR MY TOUR?
All tours leave from My Bicyclette, which is located at 2985 C Saint-Patrick Street, Montreal, QC H3K 1B9 - steps south of the Atwater Market. Please arrive 10-15 minutes ahead of the scheduled departure time. Free streeet parking is available on St. Patrick Street and on Thomas Keefer Street. Arriving on metro? Stop: Lionel-Groulx is 500 m north of our location.
WHAT LANGUAGE IS THE TOUR IN?
The tours are offered in French and English. Should you prefer a tour in Italian or Spanish please provide us with 72 hours request and we will do our best to accommodate your group (minimum 5 persons per group required).
WHAT IF I HAVE MY OWN BICYCLE? CAN I USE IT?
YES. You are more than welcome to use your own equipment. The cost when you Bring-Your-Own-Bike is $47 versus $55 for the 'Tastes of Montreal' tour and $50 versus $57 for the 'Sunset by Bike and Boat' tour.
OUR OTHER TOURS:
2. The 'Sunset by Bike & Boat' bicycle tour runs from 5:30 to 8:00 pm every Thursday & Friday evening starting June 23rd through to September 4th, 2012. The tour runs along the historic Lachine Canal into the Old Port where we jump aboard a ferry boat with our bicycles. The 15 minute ferry ride provides awesome views of Montreal as it jets us over to Jean-Drapeau Park. Sites seen while on the islands include Man *by Alexander Calder, the Formula One racetrack (we will ride along a portion of this famous track), the Montreal Casino, the Biosphere, and the Floralies gardens. We will ride back along the Concorde bridge with a quick visit to the Havre Park before passing in front of Habitat '67. We'll cycle back along the south side of the Lachine Canal before winding up the tour at My Bicyclette. FYI ** There are SEVERAL great eateries & pubs in the area for a post ride beer or meal. Check out a few of our neighbours:
St-Ambroise beer served @ McAuslan brewery / The Burgundy Lion Pub / Drinkerie of Ste. Cunegonde
3. The Customized Tours. Travelling with a younger family member? Have a group of 30? Want to organize your next stag or bridal shower? Want to sleep in and still do a bike tour? Our operations team is ready to meet your requests, to offer you suggestions or to take charge - all at a reasonable rate. Want to include a spa experience at the end of it your tour? Want to cycle 100 km include of 20 km? A little midway yoga perhaps? Let us know...
514.317.6306 / toll free: 1.877.815.0150
hours of operations m / t / w / t / f 10 - 19h s / s 9 - 19h
Bicycles for humanity
My Bicyclette is proud to be the official headquarters the Montreal chapter of Bicycles-for-Humanity. On November 26th, 2009 the inaugural container with 340 bicycles & equipment was shipped to Namibia where partner organization "Bicycle Empowerment Network" helped locals convert the container into a working bike shop.